Eye Care Center «Eye Gallery», reviews and photos, 1900 Preston Road #265, Plano, TX 75093, USA (2024)

Reviews 12

DU

Dustin M.

I had my first appointment with Dr. Carey Brooks yesterday (new to the area) and could not have been more impressed with the care provided by both her and her staff. I reluctantly requested a same-day appointment due to some urgent issues I was experiencing. Even as a new patient, I wasnt given any grief whatsoever about asking to be seen same-day; I think I was bothered by my request more than they were. The folks handling in-take were efficient and fast, which I appreciate, but not rushed. They were all professional and friendly. They explained each next step in the process as if we were taking that step together for the first time, if that makes any sense---there wasnt any expectation/pressure that I should know what to do or answer next. Dr. Brooks took more time discussing my eye health with me than any other optometrist Ive ever seen. I appreciated the genuine thought she put into what might cause my symptoms, and I left the office confident that she is right about the final diagnosis. Also, she ran through the "1 or 2, 1 or 2, 2 or 3, 2 or 3" song and dance more carefully and thoroughly than my previous doctor (who I thought was awesome before meeting Dr. Brooks.) I didnt order frames, lenses, or contacts on this trip, so I cant speak to that process, but given my great experience with the check-up, Im assuming theyll knock that out of the park, too. Im looking forward to returning to Eye Gallery as long as I live in Plano and, as a transplant here, am relieved to have found at least one great doctor to see regularly.

JA

Jay Lee

Ive been to this place for the past 3-4 years Ive lived in the area, and I love the doctors here. Currently Ive been working with Dr. Perry for regular exams, checking out my eye health and watching for the complications associated with my extreme near-sightedness in one eye, giving me great information on how to choose between Lasik and PRK (which you should DEFINITELY ask about if you ever want to consider either of those solutions), and for general contact/glasses prescription updates.Dr. Perry is absolutely AMAZING with my contact prescription in particular, being very careful to get me the best fit for my astigmatism (which can be a pain to get perfect, really).And the best part? Theyre REALLY great about appointments - Ive never had to wait more than a couple of minutes for my appointed times (and in return, I am never late if I can help it!), they are never in a hurry to rush you out the door, theyre super good about finding the best times that fit your schedule (and theyre open SATURDAYS! YES!!), theyre great about text/email-based reminders, and requesting medical records is a totally pain-free process.Love them. Recommend them. Cant do wrong by you.

BU

Bud Barlow

Confidence. Thats what I have when I visit Dr. Greg Harrison at the Eye Gallery.He uses the latest equipment, providing confidence that nothing will be missed in your eye examination and determining the right prescription. Coupled with Dr. Harrisons patient manner of explaining exactly whats going on with your eyes. On my last visit, I off-handed mentioned that the only "problem" that I was experienced was the inconvenience of having to till my head back slightly to get the top part of my computer screen into better focus with my progressive lenses. He told me about occupational lenses that are designed to address that specific situation.The staff at the Eye Gallery is great. When selecting and fitting glasses, they are knowledgeable and very careful to get it right.Whenever I visit the Eye Gallery, I feel confident that I will receive excellent treatment from a team that really cares about delivering top notch results.I recommend them without reservation.

MI

Michelle B.

My experience at the Eye Gallery of Prosper has been phenomenal, mainly due to the excellent service and products. If you visit the Eye Gallery, you will receive tailored attentiveness from knowledgeable and professionally trained staff members who are genuinely concerned about satisfying your needs and desires. They offer a large selection of designer frames with options to order certain styles not shown in-house. Today, I met with the staff and Prada representative, both of whom provided first-class service in helping me choose the perfect frames for my heart-shaped face. It was such a wonderful experience that I purchased two frames! I would highly recommend the Eye Gallery to anyone who is looking for personalized service from friendly and knowledgeable staff with a plethora of quality frames from which to choose. Thanks Eye Gallery for a great experience!

KE

Kevin

First time back to the eye gallery since 2009 and it was a great experience. I am covered through a group plan from my employer and they have been dropping the ball getting our employees into the system. Needless to say they were not able to locate my coverage immediately, and I had to wait for my provider to call the eye gallery. The office never once made me feel like a burden or an inconvenience. If I didnt have to wait to confirm my coverage the entire visit would have only taken about 30 minutes, and that includes waiting around for my eyes to dilate. I would recommend the eye gallery to anyone.

JN

Jn Ar

A colleague referred me to Dr. Harrison and to his office. All the people there (from the front desk, the assistant and to the Doctor were excellent). They are very friendly and thorough with the exam, I never felt rushed. They encourage me to ask questions (which Dr. Harrison patiently answered) until I am satisfied and relieved with what I came for. The best Optometrist I have been so far. For people afraid of going to Doctors offices, this is the place to go for an eye exam.

J

J S Clayborn

My review is really for the Prosper, TX location that is locatednext to Kroger on Preston Road/Prosper Trail.... This may be thebest place for Eye Glasses and Best Staff I have ever experienced in almost 50 years of going to the Eye Doctor.... Ashley was very helpful andthey are open on Saturday, which is very convenient... Dr. Harrisonwas the Doctor that gave me my new prescription, and he is a world class Doctor.... Great Job, Great Service... Very Nice Office

A

A Private User

My daughter and I were able to seen together, and both got our lens prescription and contacts here. The doctor was very caring and professional.Our insurance paid for most everything, so cost was not an issue.6 months later when we ran out of our contacts they ordered and had them within two days. When we picked them up the front office person was very helpful and caring.We are definitely going back.

A

A Private User

I have severe dry eye. We worked through many treatments and then Dr. H placed tear duct plugs, which helped so much. This group has gorgeous frames and even ordered Fendis for me saving $$$ over their competition. The staff never rushes me, even when they know that I am just window shopping. Loved them for nearly four years!

A

A Private User

I had an emergency situation and Dr. Harrison was not only kind, helpful and knowledgable, but came in on a Sunday in order to help me. He is the kind of doctor you want for life, the kind of doctor you want to care for your family and loved ones. I am able to see well today because of his talents

ST

Stacy Ynostrosa

They are so nice! i cant say enough. I am so happy that i came to them for my eyes. They are patient and understanding. I will recommend them to anyone i know.

JA

Jacob McDonald

My whole family loves this optometrist shop. Great service, easy to get appointments. Worked hard to maximize insurance benefits.